Experience Strategist & Researcher

I design how peoplefeel
their way through productsservices
and brands.

I help teams understand humans before they design for them — across research, service design and creative strategy.

  • UX Research
  • Service Design
  • Customer Experience
  • Creative Strategy
  • Human-Centered Design
Rooda — Experience Strategist & Researcher
Rooda · Stockholm
Selected collaborators
  • NCS Colour
  • Fidify
  • Ooops Mobility
  • Nuux23 — Hamda Wasserfallen
  • Hyper Island

RESEARCH

STRATEGY

EXPERIENCE

Every project begins with understanding how people move, decide, feel, and interact. The rest follows from there.

About

From designing

with the same curiosity.

hover to follow the shift

Rooda mapping ideas across a workshop board
Fieldwork · NCS Colour research, Stockholm

I didn't start with screens.

I started by learning how people move through spaces.

My background is in interior design, where I became fascinated by how environments influence behavior, attention, and experience. Over time, I realised the same questions existed beyond physical spaces.

The medium changed, but the curiosity stayed the same.

Today, I help teams better understand people through research, strategy, and human-centered design.

The work has changed. The questions haven’t.

Looking back, I wasn’t designing rooms. I was learning how people move, decide, feel, and interact with their environment. Today I ask the same questions through research, strategy, and digital products.
How I Work

Start with people. Then design around what they truly need.

Based
Stockholm · Remote
Available
Q3 — Q4 2026
Selected work

Recent chapters

A small set of recent collaborations across fintech, mobility and fashion, each shaped by research, positioning and craft.

Exploring Architects' & Designers' Perspectives on AI — User Research — NCS Colour × AI in Design
01User Research — NCS Colour × AI in Design

Exploring Architects' & Designers' Perspectives on AI

A qualitative research collaboration with NCS Colour during my final year of studies, mapping how architects and designers relate to AI in their practice — surfacing tensions between intuition, craft and computation, and translating fieldwork into clear, designable insights for teams building the next generation of creative tools.

20+ designers interviewed across Stockholm — insights now shaping NCS Colour's AI roadmap.

  • User research
  • Qualitative
  • AI in design
Fidify — Web Design & Brand Direction — Enterprise KYC/AML
02Web Design & Brand Direction — Enterprise KYC/AML

Fidify

Contributing to the digital presence for Fidify — an AI-powered KYC & AML compliance platform for banks, fintechs and regulated institutions. I helped translate a deeply technical product into clearer, more executive-ready messaging built on trust and defensibility.

Reframed a 95-day KYC review as an executive-ready narrative — pages built to be forwarded to CFOs.

  • Compliance
  • Enterprise
  • Digital experience
Ooops Mobility — Social & Content Strategy — Mobility / Automotive
03Social & Content Strategy — Mobility / Automotive

Ooops Mobility

A full social and content strategy for a Netherlands-based car company — founder storytelling as the heartbeat, three audience cohorts, four content pillars and a platform-by-platform playbook across TikTok, Instagram, YouTube and LinkedIn.

Four content pillars and a per-platform playbook across TikTok, IG, YouTube and LinkedIn.

  • Social strategy
  • Founder storytelling
  • Content pillars
  • Mobility
Nuux23 — Social Strategy, Scripts & Video Editing — Fashion
04Social Strategy, Scripts & Video Editing — Fashion

Nuux23

A full 2026 social strategy for a Milan-based fashion label founded by a former software engineer — five content pillars, a trilingual posting plan across IG Reels and TikTok, three hero scripts and the video edits that brought them to life.

Trilingual 2026 strategy with three hero scripts — founder story turned into a repeatable system.

  • Social strategy
  • Scripts
  • Video editing
  • Fashion
In their words

What collaborators
say.

Rooda listens for the things people almost say. Her research changed how our team framed the entire product.

Lead Researcher

Design lead · NCS Colour collaboration

She translated a deeply technical compliance product into a story our executive buyers could actually follow.

Fredrik Gröndahl

Founding team · Product & GTM · Fidify

Strategic, calm, and genuinely curious. She made our brand sound like a person, not a press release.

Founders

Mobility startup

Rooda helped me step out of my comfort zone and own my story. She gave me the creative strategy to connect with my audience and turn my background into content that actually feels like me.

Hamda Wasserfallen

Fashion Designer · Nuux23

Practice

A quiet set of
ways to work together.

Not a menu of services — more a description of how I tend to approach problems. Most engagements blend a few of these, shaped around what the project actually needs.

  1. A note on how I think

    A service is the sum of every small moment a person spends with you. My job is to understand those moments, connect them, and make the whole experience feel clearer — quietly, end to end.

    Where this tends to begin

    • People drop off and no one quite knows where
    • Teams own separate pieces, but no one owns the whole journey
    • Each touchpoint speaks in a slightly different voice

    What the work tends to include

    • Journey mapping
    • Identifying friction points
    • Workshop facilitation
    • Opportunity mapping
    • Experience improvements

    Best for

    Organizations that want to make their service easier to understand, move through, and trust from beginning to end.

    Talk about this together
  2. A note on how I think

    Research isn't a deliverable. It's the act of slowing down long enough to hear what people actually mean — and letting that change the brief.

    Where this tends to begin

    • Big product decisions resting on assumptions, not evidence
    • Roadmaps shaped by the loudest voice in the room
    • Insight that gets gathered, then quietly forgotten

    What the work tends to include

    • User interviews
    • Research planning
    • Insight synthesis
    • Usability feedback

    Best for

    Teams looking to better understand users before investing in solutions.

    Talk about this together
  3. A note on how I think

    Strategy is the spine that lets creativity stand up straight. Without it, beautiful work drifts. With it, every choice has a reason.

    Where this tends to begin

    • Content that looks polished but doesn't move anyone
    • Campaigns built around tactics before audience
    • Creative teams shipping in circles without a north star

    What the work tends to include

    • Audience insights
    • Content direction
    • Messaging frameworks
    • Creative recommendations
    • Campaign thinking

    Best for

    Brands and teams who want their content and creative work to be guided by strategy, not just aesthetics.

    Talk about this together
  4. A note on how I think

    A brand earns its room in someone's head by being precise about who it serves. Clarity isn't a constraint — it's an invitation.

    Where this tends to begin

    • The five-second pitch keeps changing depending on who's in the room
    • The brand sounds like everyone else in the category
    • Founders and teams describing the product in three different ways

    What the work tends to include

    • Brand foundations
    • Positioning
    • Messaging clarity
    • Voice & tone direction
    • Narrative

    Best for

    Founders and teams whose brand feels unclear, scattered, or hard to explain in a single sentence.

    Talk about this together
  5. A note on how I think

    The best interviews aren't extractive — they're respectful. I listen for the quiet sentence that reframes everything else.

    Where this tends to begin

    • User feedback feels thin or repetitive
    • Teams hesitate to redesign without real voices behind the change
    • Existing research lives in a deck no one opens

    What the work tends to include

    • Interview moderation
    • Discussion guides
    • Insight gathering
    • Research summaries
    • Light synthesis

    Best for

    Teams who need depth of insight from real users before committing to a direction or a redesign.

    Talk about this together
  6. A note on how I think

    A content system is a way of remembering what the brand stands for, even on the busy weeks. Calm now, coherent later.

    Where this tends to begin

    • Every post starts from scratch
    • Channels each have a slightly different personality
    • Planning happens in DMs, calendars and someone's head

    What the work tends to include

    • Content pillars
    • Editorial direction
    • Social media frameworks
    • Content planning
    • Channel guidance

    Best for

    Brands and teams creating content regularly who want a calmer, more intentional way to plan and publish.

    Talk about this together

“Every brief begins with listening — the rest follows from there.”

Let's shape something together
Contact

Let's build something thoughtful.

Good strategy begins with curiosity.

Tell me a little about what you’re making. I read every note myself, and I’ll write back within a couple of days.

I’ll only use your details to respond to your message.

Rooda working at her laptop
Direct

hello@rasmistudio.com

Stockholm, Sweden
Working internationally

I read every message myself.